Cookie Policy

Last updated: 10 January 2025

This Cookie Policy explains how Day2Day Care uses cookies and similar technologies when you visit our website or use the Service. It should be read with our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device to store information. We also use similar technologies such as local storage, pixels, and SDK signals for the purposes described here.

2. Who controls cookies?

Day2Day Care is the controller for first-party cookies placed via the Service. Some third-party providers (for example, analytics or communication tools) may place their own cookies subject to their privacy notices.

3. How we use cookies

• Strictly necessary: authentication, security, load balancing, session management, and fraud prevention.
• Preferences: remembering language, region, and UI settings you select.
• Analytics (subject to consent where required): understanding product usage to improve reliability and usability.
• Communications: enabling support chat or product tours where you choose to use them.

4. Types of cookies we set

• Session cookies: expire when you close your browser; used for sign-in and security.
• Persistent cookies: remain for a set duration (e.g., 30–365 days) to remember preferences, reduce repeated prompts, or maintain consent status.
• Local storage and similar: used for caching interface state or remembering your in-product choices.

5. Third-party cookies

Where we use third-party services (e.g., analytics, error monitoring, or support chat), those providers may set cookies to deliver their functionality. We review vendors for data protection and security commitments and limit data they can access.

6. Your choices

• Consent banner: where required, we will request consent for non-essential cookies. You can change your preferences at any time via the banner or settings.
• Browser controls: you can block or delete cookies in your browser settings. Blocking strictly necessary cookies may affect functionality.
• Do Not Track: the Service does not currently respond to DNT signals, but you can use the controls above.

7. Retention

Cookie lifespans vary by purpose. Session cookies expire on browser close. Persistent cookies typically last between 30 days and 12 months unless you delete them sooner.

8. Updates

We may update this Cookie Policy to reflect changes in technology or law. We will update the “Last updated” date and, where appropriate, prompt you to review choices.

9. Contact

Questions about cookies or your preferences can be sent to legal@day2day.care.